Web Risk Management Services
Organizations can use the complete service listed below or individual services. Additionally, HiSoftware Consultants are available to train your Quality Response teams.  Section 208 Privacy Standards of the E-Government Act lay out rules and guidelines agencies must follow to protect the privacy of citizens using government Web sites. Additionally, global governments and industry regulators have enacted sweeping legislation and regulations that impact Web sites, including the EU Directive, the Gramm-Leach-Bliley Act (GLBA), the Health Information Portability and Accountability Act (HIPAA), and the Children's Online Privacy Protection Act (COPPA). Most of the laws incorporate rules that govern the collection, use, retention, and distribution of personal information. Organizations must identify and manage online privacy and risk issues to ensure regulatory compliance, and to earn and retain customer trust.

HiSoftware’s provides a combination of validation and monitoring software solutions and professional services that enable Chief Privacy Officers or Web site auditors in organizations to confidently analyze Web site content for privacy, quality and accessibility issues. These solutions help you manage potential privacy risks by identifying information collection, privacy policy linking, user tracking, and more. They provide flexible, automated monitoring capabilities to address new regulatory compliance challenges.

HiSoftware end-to-end software solutions and professional services enable you to proactively manage online privacy. Our complete Risk Management/Privacy Assessment will provide you with an actionable report that will provide you with a high-level of insight into the degree of your organizational compliance. The actionable report will allow you to manage compliance, enable compliance and create trust. HiSoftware will assist you in reviewing your Web site in four major areas:

• Data Collection and Data Collection Security
• Privacy Statements
• P3P

Business & Requirements Analysis Document / Training Plan
HiSoftware will provide a business and requirements analysis document which will include a combination of business requirements, assessment reports, test plans and strategies, and end user and maintenance documents as deemed necessary by your organization. Additionally, project plans will be created to serve as a baseline against which to measure progress and to understand what corrective actions the management team will need to take.
In conjunction with the development of the requirements document, a comprehensive training plan will be created to facilitate scheduling activities; HiSoftware will work with your trainers and designated personnel to develop a training schedule and protocol per your requirements.

Identify & Assess
HiSoftware will work with your staff to train organizations in the use of AccVerify and AccMonitor. Additionally, HiSoftware will work with your staff to identify and report departmental Web sites, intranets, or extranets requiring remediation. HiSoftware will also work with your staff to use AccVerify and AccMonitor to assess and report violations and determine the tasks required to achieve conformity. HiSoftware will conduct an Internet analysis to ascertain the scope of conversion to accomplish conformity. This assessment will cover total pages, media type(s) and any “special” circumstances.

HiSoftware will prepare a detailed and actionable report project schedule with prioritization of the work to be done, resource allocations, and specific milestones & dates. The project management plan will include the schedule, defined risks, a recommended change control and configuration management methodology, as well as a method for issue handling and resolution tracking. The plan will also cover the generation and distribution of secure progress reports configurable to match the specific requirements of each organizational component.

Correct
HiSoftware will provide technical assistance in correcting and reporting of all Privacy violations through a combination of automated correction and manual intervention to achieve compliance through the use of AccVerify and AccRepair, and HiSoftware consulting services.

Test & Deploy
HiSoftware will provide technical assistance in thoroughly testing each corrected Web site or component prior to deployment of your organizations applications. Based on feedback from a limited number of identified users who serve as testers, HiSoftware will fine tune the solution (if needed) and assist your organization in any migration with or from existing systems. Additionally, HiSoftware will maintain an ongoing list of problems and risks associated with the project. Focus will be on risk analysis and risk mitigation, which will be documented and provided to the responsible Company Project Coordinator.

Ongoing Compliance & Maintenance
Throughout the course of the project, HiSoftware will provide extensive knowledge transfer to your organizations technical support staff to ensure incorporation of development methodologies and standards as a part of all future organizational application solutions